There are two types of Sepa Direct Debits, B2C and B2B. The B2C scheme (Business to core) is used for all types of debtors. The B2B scheme (Business to Business) is designed for companies only.
There are two sides to SEPA Direct Debits, the Debtor side and the Collector side. The Debtor side has their account debited by a third party and the Creditor side is collecting from an account of a third party.
Below we will share information about the SEPA Direct Debit – Creditor side
- No mandate registration.
- The debtor is allowed to instruct their bank to refund a transaction up until 8 weeks after the debit.
- The debtor is allowed to start up a refund process for an unauthorized SDD up until 13 months after the debit.
- First and One Off B2C SEPA Direct Debits need to be submitted ultimately 5 workdays before the execution date.
- Recurrent B2C SEPA Direct Debits need to be submitted ultimately 2 workdays before the execution date.
- The debtor has to send the debtor bank a signed mandate for registration before the first debit.
- No refunds or rejects are allowed.
- First and Recurrent B2B SEPA Direct Debits need to be submitted ultimately 1 workday before the execution date.
Click on the below link for a mandate template that can be used for B2B Collections:
Cut Off Time
The Cut Off Time for all types of SEPA collections is 8 am CET.
If there are any questions about refunds, returns, or rejects, please e-mail the Client Service Desk (email@example.com) stating the following information:
- Debtor name;
- Debtor IBAN;
- Bank of the debtor;
- The amount;
- The date of the SEPA Direct Debit;
- Creditor IBAN;
- Creditor name;
- Creditor ID.
Please click on the below link for the SEPA Reason Codes document. This document contains information about the different SEPA return/reject/refund codes.